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      This Privacy Policy describes how uptowncountry.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

      Personal information we collect 
      When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

      Device Information
      We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies: 

      Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

      Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

      Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels Disclosure for a business purpose: shared with our processor Shopify 

      - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
      - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
      - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

      Order Information
      Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment, email address, and phone number. We refer to this information as “Order Information”. 

      How do we use your personal information? 
      We use the Order Information that we collect generally to fulfill any orders placed through the Site to fulfil our contract (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
      - Communicate with you; 
      - Screen our orders for potential risk or fraud; and 
      - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.  

      Source of collection: collected from you.

      Disclosure for a business purpose: shared with our processor Shopify, Paypal, Facebook & Instagram .
      We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 
      When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

      Sharing personal Information 

      We may collect & share your Personal Information with or from legitimate third party sources including social media sites, to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

      We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

      Behavioural advertising  
      As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

      Uptown Country use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

      Uptown Country use sales channels through Shopify for Facebook Shop & Instagram Shopping. Facebook pixel tracks customer browsing behavior in our online store. Data sharing tools, such as the Facebook Pixel and the Facebook Conversions API, let us track orders and other events, which can help analyze store traffic and improve ad targeting through dynamic ads.

      Uptown Country may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our trusted advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

      You can opt out of targeted advertising by using the links below: 
      - Facebook: https://www.facebook.com/settings/?tab=ads 
      - Google: https://www.google.com/settings/ads/anonymous 
      - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

      Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

      For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

      Cookies

      A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether

      The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

      You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

      Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

      Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

      Do Not Track
      Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

      Data Retention 

      When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

      Accuracy, completeness and timeliness of information 
      We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk. 
      This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. However we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

      Minors 
      The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

      Contact Us 
      For more information about our privacy practices or if you have questions, please contact us by e‑mail at sales@uptowncountry.com.au or by mail using the details provided below: 

      Uptown Country Gloucester 
      23 Denison Street, Gloucester NSW 2422, Australia